Terms of use
Last updated 30 October 2026
These terms govern use of the Wenvar website and the Wenvar register, provided by Wenvar Pty Ltd (ACN 701 739 700, "Wenvar", "we", "us"). Using an account means agreeing to them. Questions to legal@wenvar.com.au.
How we handle information is on the privacy page. Where your data lives, and what we will do if something goes wrong, is on the security page.
Contents
1. What the service is
Wenvar is a shared site photo register. Capture apps for iPhone and Android and a camera that runs in a browser stamp each photo with the time, and the position when the device has one, recorded on capture, and file it to a project. Members of that project with a register seat can search its photos in a web register with a map, reports and exports.
Wenvar is early and it is changing. We add and improve things regularly, and we will not remove something you rely on without telling you.
2. Accounts
There is no public sign-up. Every account is created by invitation, belongs to one named person, and holds only the projects that person has been added to. Keep your sign-in to yourself and tell us promptly if you think an account has been compromised.
There are two kinds of membership of a project:
- a register seat, which searches, views, maps, reports, exports and files photos; and
- camera only, which files photos from the Wenvar app or the web camera and does not open the register.
A project's admins decide who is a member, which kind of membership they hold, and can remove anyone at any time. Admins sign in with a code from an authenticator app.
You must be at least 16 years old to hold an account.
3. Who owns what
Your photos and records remain yours. A project's register belongs to the customer whose project it is, not to the individual people who filed photos into it, in the same way a site diary belongs to the job.
You grant us the rights we need to store your photos and records, generate the smaller copies the register displays, draft suggested captions, and the wording of shift reports from them, where AI captions are switched on and allowed, build reports and exports you ask for, and show all of it to the members of the project it belongs to. We use your photos for nothing else. We do not use them to advertise, and we do not sell them.
An account belongs to the person. If someone leaves, their access ends and the photos they filed stay in the customer's register, attributed to them.
4. Photographing people
You are responsible for having the right to photograph what you photograph, and for meeting your site's rules and your own obligations about images of people. We handle the photos you file on your instructions, as your service provider. If someone asks you to remove a photo of them, anyone with a register seat can hide it from the register, the person who filed it can do the same from the camera within 7 days of filing it, and a project owner can permanently delete it. We will help.
5. Captions and tags
Where the customer has switched on AI captions for a project and the person filing a photo has allowed them, captions, categories and keywords are drafted automatically by an AI service. They are suggestions and they can be wrong. They exist first to make the register searchable.
Anyone with a register seat on the project can edit or replace a caption. In a report, a caption a person wrote prints as that person's statement; a caption that is still the AI's draft prints marked as unreviewed. Captions print in a report only when the "Show captions" option is turned on, which is off by default. A shift report prints no captions: for people who have allowed AI captions, an AI service words its entries from their captions, and the report says so.
What we send to the AI service, and where it is, is set out on the privacy page.
What the stamp means
Time and location stamps record what the device reported at the moment of capture. They are not a guarantee that an image has not been altered afterwards, and Wenvar makes no claim about admissibility in a proceeding. The register also stores each record's provenance, so photos captured in-app and photos imported from elsewhere are always distinguishable.
6. Acceptable use
Do not use Wenvar to store unlawful material, to infringe anyone's rights, or to attempt to reach projects or accounts that are not yours. Use Wenvar for project records and related work, and do not file photos, captions or tags that are offensive, abusive, harassing, threatening or sexually explicit. Do not try to get around the limits on your access, and do not use the service to build a competing product.
We can suspend an account that does any of these, and we will tell the customer why.
Anyone on a project can report a photo or a person: in the Android app under More, then "Report a photo or person", or by email to support@wenvar.com.au. We read every report and aim to reply within one business day; looking into a report can take longer. Depending on what we find, we can hide or delete a photo, remove someone from a project or suspend an account.
7. Availability and support
We work to keep Wenvar available and we tell customers promptly when something goes wrong. Wenvar is provided without a guaranteed uptime level unless one is agreed with you in writing.
Support is by email at support@wenvar.com.au, in writing, and we answer security questionnaires directly.
8. Fees
Fees, if any, are as agreed with you in writing. We will not start charging an account that is not paying without agreeing it with you first.
9. Our providers
Wenvar runs on services provided by others. The current list, what each one receives and where it is, is in our provider details. Before a new provider starts receiving customer data we will tell customers, so you can raise it with us.
10. Ending an account
You can stop using Wenvar at any time, and you can ask for your own account to be deleted from inside the app or the register. We complete that within 30 days. Your sign-in ends; photos, records and projects you made for the customer stay in its register with your name and site role (section 3), as described on the privacy page.
We can close an account that breaks these terms.
When a customer's use of Wenvar ends:
- the register stays readable for 30 days so you can export what you need, as PDF reports and spreadsheet or ZIP exports; and
- 90 days after the end we delete the project's photos and records from our live systems, and the remaining backup copies are deleted within a further 30 days.
If you need a different arrangement, ask before the account ends and we will agree it in writing.
11. Liability
Nothing in these terms excludes rights that cannot be excluded under Australian law, including the consumer guarantees in the Australian Consumer Law. Beyond those rights, and to the extent the law allows, our liability for a problem with the service is limited to re-supplying the service or the cost of re-supplying it.
We are not liable for a loss that arises because a photo, a caption or a stamp was relied on for something it does not establish. See "What the stamp means".
12. Changes to these terms
When these terms change we update the date at the top. If a change materially affects a paying customer, we tell them directly before it takes effect.
13. Governing law
These terms are governed by the laws of Queensland, Australia, and the courts of Queensland have jurisdiction.